Nursing Homes Appeals of Deficiencies: The Informal Dispute Resolution Process

Nursing homes appeals of deficiencies: the informal dispute resolution process.

OBJECTIVE Nursing homes that are not meeting quality standards are cited for deficiencies. Before 1995, the only recourse for a nursing home was a formal appeal process, which is lengthy and costly. In 1995, the Centers for Medicare & Medicaid Services instituted the Informal Dispute Resolution (IDR) process. This study presents for the first time national statistics about the IDR process and a...

STORM2: Process-Guided Online Dispute Resolution

Organization of the medication management process in Belgian nursing homes.

BACKGROUND With the increase of the proportion of old (>80 years), frail people living in long-term care settings, concern about the quality of medication management processes in nursing homes is growing. OBJECTIVES To characterize the organization of medication management processes in Belgian nursing homes. METHOD This cross-sectional, observational study of a representative sample of 76 B...

Intergenerational relationships process in nursing homes: A grounded theory study

Aims: In the context of the nursing home, intergenerational relationships has of particular importance because people of different ages and from different generations interact with each other. Caregivers, including nurses, can cover a wide range of intergenerational relationships in the form of care provided to the elderly. Despite the importance of intergenerational relationship among the elde...

Process Technology for Achieving Government Online Dispute Resolution

We have taken on the challenge of using process technology to help create Government Online Dispute Resolution (GODR) systems. The creation of even straightforward digital government applications has lagged parallel developments in e-commerce, due in part to the stringent requirements we place on digital government and to the requirements for collaboration among all stakeholders our system of g...